Outsourcing the management and fulfilment of your company to a company such as ours makes absolute sense if you wish to grow, as it gives you far more time to spend on tasks such as Marketing, product sourcing or development.
Our management and fulfilment skills allow you the time to grow your business, instead of using your valuable time processing orders, picking and packing items, you will have much more time to concentrate on the important parts of business growth.
You are your business! You will have time to focus on all the important decisions needed to steer your company to success. We will work alongside you taking on as much or as little of the management and fulfilment that you are happy with.
Our office staff will answer phones in your company name, creating a virtual office for you, they will deal with all the customer service both before, during and after the sale if required. Taking calls from concerned customers takes a lot of time and skill, both of which we are well versed with. When your customer calls they will believe that they are dealing with your company direct as we will answer all their queries and make sure they have a happy and satisfying buying experience. Any query we are unable to deal with would be referred back to you as would any decision regarding refunds etc.
Our business relationship can be scaled up or down depending on your requirements, we can do as much or as little as you are comfortable with. If your business has a spike in orders we will immediately take on board the extra work, guaranteeing that the orders received by an agreed time will be dispatched the same day. This is critical to the growth of your company and gives new customers the confidence to order from you.
We will take care of everything from office staff, warehousing, warehouse staff, everything involved with managing & running a business. Giving you the peace of mind to be creative which is essential to the growth of your business.